Four comparisons, put together from public price lists. A virtual assistant — a chatbot, if that is the word you searched for — is assembled differently in each of these, so where the other system is stronger, it says so: a comparison only one side can win tells you nothing.
| What is being compared | Convylo | Tidio | Intercom | Chatbase | Crisp |
|---|---|---|---|---|---|
| Price per month | €0 / €29 / €99 / €299 | From $29 (Starter) | $29–132 per seat | Free; Hobby $32; Standard $120 | Mini €45, Essentials €95, Plus €295 per workspace |
| Is the AI billed separately | No — included in the plan's messages | Yes — Lyro from $39 to $289 by conversation count | Yes — $0.99 for every conversation Fin resolves | Yes — every message spends a credit | Basic AI is included on the higher plans |
| Lithuanian | First language, not a translation | It answers, but the product is built in English | Fin answers in many languages, the interface is English | The model answers, the interface is English | The interface is multilingual |
| Where the data is kept | On EU servers | EU (a Polish company) | A US company; an EU region is a separate setting | AWS, United States | EU (a French company) |
| How the assistant is built | By talking — you describe it, it assembles | A flow editor and a knowledge base | A knowledge base and rules | You upload documents and the bot answers from them | Scenarios and a knowledge base |
| What else is included | The assistant, and nothing else | Chat inbox, email, social channels | A complete customer support platform | The bot; Help Desk on the dearer plan | Shared inbox, CRM, campaigns |
Prices and features checked on 2026-08-02 against the vendors' public price lists. They change: check the original before you sign anything.
Tidio is a chat inbox with AI attached: the base plan starts at $29 and Lyro is charged separately, rising with the number of conversations. Convylo is one thing — an assistant whose price does not change with how much it answered.
Compare →Intercom is a large support platform and Fin is its AI. You pay twice: once per seat, and again for every conversation Fin resolves. Convylo has neither meter.
Compare →Chatbase is the closest thing to what Convylo does: a bot answering from your own documents. Three things differ — where the data is kept, how the bot is built, and what happens when it does not know the answer.
Compare →Crisp is a European, fairly priced support inbox in which AI is one of the features. Convylo is the other way round: the assistant is the whole product, and there is no inbox.
Compare →