Convylo or Crisp?
Crisp is a European, fairly priced support inbox in which AI is one of the features. Convylo is the other way round: the assistant is the whole product, and there is no inbox.
| What is being compared | Convylo | Crisp |
|---|---|---|
| Price per month | €0 / €29 / €99 / €299 | Mini €45, Essentials €95, Plus €295 per workspace |
| Is the AI billed separately | No — included in the plan's messages | Basic AI is included on the higher plans |
| Lithuanian | First language, not a translation | The interface is multilingual |
| Where the data is kept | On EU servers | EU (a French company) |
| How the assistant is built | By talking — you describe it, it assembles | Scenarios and a knowledge base |
| What else is included | The assistant, and nothing else | Shared inbox, CRM, campaigns |
Prices and features checked on 2026-08-02 against the vendors' public price lists. They change: check the original before you sign anything.
When Convylo is the right one
- You want the questions answered by an assistant rather than by the team.
- Lithuanian has to come first, not somewhere in a list.
- You need to see what the assistant changed, and to go back if it was wrong.
When to choose Crisp
- You want a shared inbox, a CRM and campaigns in one place.
- Paying per workspace rather than per person suits you better.
- Your team will work through conversations every day.
Common questions
SourcesPublic Crisp price list, checked 2026-08-02.