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FEATURES

Everything a support team needs

From first hello to closed ticket — one widget does the work.

  • Instant answers

    Replies in under a second, straight from your content.

  • Order tracking

    Live status from your store, quoted right in the chat.

  • Lead capture

    Collects emails and books calls while you sleep.

  • Human handoff

    Escalates edge cases with the full transcript attached.

  • 30+ languages

    Detects and answers in the customer’s language.

  • Analytics

    Topics, gaps and saved hours — at a glance.

TRUST

Answers with receipts

Every reply cites the exact page it came from — so your team and your customers can always check the source.

Standard delivery is 2–4 working days in the EU and free for orders over €60.

SOURCES

  • convylo-shop.lt/shipping
  • FAQ.pdf · p. 3

VOICE

Sounds like you

Pick a tone once — every answer keeps it, in every language and on every channel.

  • Formal
  • Friendly
  • Playful

Good news — your order is already on the truck, landing Thursday.

INTEGRATIONS

Plays well with your stack

  • Shopify
  • WooCommerce
  • WordPress
  • Messenger
  • WhatsApp
  • Instagram
  • Slack
  • HubSpot
  • Zendesk
  • Mailchimp

IN THE WIDGET

Every feature, in a chat

These are the widget conversations behind the features above — order tracking, cart recovery and lead capture, exactly as your customers see them. The three shops are invented.

ORDER TRACKINGbaltichome.lt

Convylo AssistantOnline

Where is order #2481?

Shipped this morning, arriving Thursday before 18:00.

LIVE TRACKINGPackedIn transitDelivered

Perfect, thanks!

Type a message…

Outcome Ticket avoided — status pulled live from the courier API.

CART RECOVERYkappa-retail.eu

Convylo AssistantOnline

Still deciding on the wool coat? It’s the last one in your size.

Is returning it free?

Free returns within 30 days, label included in the box.

  • Resume checkout
  • See returns policy

Type a message…

Outcome Objection answered in two messages, without an agent.

LEAD CAPTUREfluxo.io

Convylo AssistantOnline

We’re a 40-person team — which plan fits?

Growth covers 5,000 chats and all channels. Want 15 minutes with sales?

WORK EMAILrasa@fluxo.io
  • Thu 10:00
  • Book it
Lead pushed to HubSpot

Type a message…

Outcome Meeting booked and synced to the CRM, no forms.

WHY NOT THE ALTERNATIVES

Rule-based bots age badly

  • Handles unscripted questions

    DECISION-TREE BOT
    No
    GENERIC AI CHAT
    Yes
    CONVYLO
    Yes

  • Grounded in your content

    DECISION-TREE BOT
    Manual
    GENERIC AI CHAT
    Partly
    CONVYLO
    Always, with sources

  • Live order & stock data

    DECISION-TREE BOT
    No
    GENERIC AI CHAT
    No
    CONVYLO
    Yes

  • Upkeep when things change

    DECISION-TREE BOT
    Rebuild flows
    GENERIC AI CHAT
    Re-prompt
    CONVYLO
    Nightly re-sync

  • Time to launch

    DECISION-TREE BOT
    Weeks
    GENERIC AI CHAT
    Days
    CONVYLO
    An afternoon

Ready for smarter support?

Convylo answers in minutes — free for 14 days.

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