Convylo or Intercom?
Intercom is a large support platform and Fin is its AI. You pay twice: once per seat, and again for every conversation Fin resolves. Convylo has neither meter.
| What is being compared | Convylo | Intercom |
|---|---|---|
| Price per month | €0 / €29 / €99 / €299 | $29–132 per seat |
| Is the AI billed separately | No — included in the plan's messages | Yes — $0.99 for every conversation Fin resolves |
| Lithuanian | First language, not a translation | Fin answers in many languages, the interface is English |
| Where the data is kept | On EU servers | A US company; an EU region is a separate setting |
| How the assistant is built | By talking — you describe it, it assembles | A knowledge base and rules |
| What else is included | The assistant, and nothing else | A complete customer support platform |
Prices and features checked on 2026-08-02 against the vendors' public price lists. They change: check the original before you sign anything.
When Convylo is the right one
- There are one or two of you — there are no seats worth paying for.
- You want to know the bill in advance rather than count resolutions.
- Lithuanian is not a secondary language for you.
When to choose Intercom
- A large support team, with processes that need managing.
- You need product tours, outbound messages and deep reporting.
- The budget covers a per-seat fee and a per-answer fee on top.
Common questions
SourcesPublic Intercom and Fin price lists, checked 2026-08-02.